Evolve Dynamics – Help Engineer – sUAS Information

An thrilling alternative has arisen to hitch Evolve Dynamics as a full-time Area Help Engineer , primarily based at our workshop close to Farnham, Surrey.

Evolve Dynamics is on the forefront of analysis, design and improvement of subsequent era UAS/UAV techniques for the commercial, safety & defence sectors.

Our mission is to develop autonomous/semi-autonomous, extremely succesful, and greatest at school UAV options.

We design and manufacture plane, floor management techniques, digicam/further payloads and software program. Our consumer base has grown 500% within the final 12 months and contains police forces, the navy, hearth providers and search & rescue groups.

In the event you’re in search of a job during which it is possible for you to to contribute progressive concepts, be taught from a dynamic and skilled crew, and be challenged every day, then that is the job for you!

We’re in search of extremely motivated people who can assume creatively, independently establish areas for enchancment, deal with potential limitations to progress and suggest options. The profitable candidate shall be accountable, thorough and accountable with a pointy eye for element.

Duties

1. Technical Help and Troubleshooting

• On-Website Troubleshooting: Present on-site technical assist to diagnose and resolve points with techniques, together with {hardware}, software program, and communication issues.
• Distant Help: Provide distant troubleshooting help to prospects and discipline groups through telephone, e mail, or video calls.
• Documentation: Preserve detailed information of technical points, troubleshooting steps, and resolutions for future reference and steady enchancment.

2. System Upkeep and Upgrades

• Routine Upkeep: Conduct common upkeep checks to make sure optimum efficiency and forestall potential failures.
• Software program Updates: Set up and take a look at firmware and software program updates on techniques to make sure they’re working the newest variations.
• {Hardware} Upgrades: Help within the set up and configuration of {hardware} upgrades to enhance capabilities.

3. Buyer Coaching and Help

• Person Coaching: Present complete coaching to prospects and end-users on the operation, upkeep, and troubleshooting of Methods.
• Buyer Help: Function the first level of contact for buyer assist, addressing inquiries and offering options to technical points.
• Suggestions Assortment: Collect suggestions from prospects relating to their expertise and use of UAV merchandise to tell future improvement and enhancements.

4. Area Testing and Validation

• Testing: Conduct discipline checks and flight demonstrations to validate the efficiency of Methods in varied situations and environments.
• Information Assortment: Acquire and analyse information from take a look at flights to establish potential enhancements and guarantee compliance with efficiency requirements.
• Reporting: Put together detailed stories on discipline take a look at outcomes, highlighting any points, enhancements, and suggestions for product improvement.

5. Collaboration and Communication

• Cross-Practical Collaboration: Work carefully with engineering, product improvement, and high quality assurance groups to relay discipline points and contribute to the event of extra sturdy Methods.
• Suggestions Loop: Present common suggestions to the R&D crew on frequent points and buyer ache factors to assist form product enhancements and improvements.
• Documentation Sharing: Guarantee all technical documentation, together with person manuals, upkeep guides, and troubleshooting procedures, are up-to-date and accessible.

6. Compliance and Security

• Regulatory Compliance: Guarantee all UAV operations and upkeep actions adjust to related aviation rules and trade requirements.
• Security Protocols: Develop and implement security protocols for discipline operations, together with pre-flight checks, emergency procedures, and danger assessments.
• Incident Reporting: Report any security incidents or near-misses promptly and precisely, conducting thorough investigations and implementing corrective actions.

7. Steady Enchancment

• Course of Enchancment: Determine alternatives for course of enhancements in discipline assist operations and implement greatest practices to reinforce effectivity and effectiveness.
• Skilled Growth: Keep up to date with the newest developments in UAV expertise and trade developments, constantly enhancing technical information and expertise.
• Innovation Contribution: Actively contribute to innovation initiatives by offering insights from discipline experiences and suggesting enhancements to UAV services and products.

Persona Profile:

• Methodical and structured
• Calm and steady strategy all at occasions
• Dependable and conscientious
• Versatile and capable of handle altering priorities
• Steady enchancment mindset
• At all times utilizing frequent sense and logical strategy
• A crew participant
• Consideration to element
• Excellent verbal and written communication expertise

Expertise / Expertise (with demonstrable examples):

• Engineering information and {qualifications} (Software program / Digital / Mechanical)
• Linux expertise – cli
• Networking expertise (e.g. IP, community architectures)
• Programming expertise, understanding of programming practices (C++ ideally)
• Expertise with excessive strain/delicate conditions
• Buyer liaison & Help
• Danger administration
• Incident administration
• Aviation/flight operations expertise
• Piloting expertise
• Advanced technical decision

Bonus:

• Drone regulatory information
• GVC/Equal drone pilot licence
• Information/expertise of drones techniques and flight controllers

It is a full time place, primarily based in our workshop close to Farnham, Surrey. Hours are 0900 to 1730 Monday to Friday.

Advantages

• 25 vacation days yearly
• Participation in firm’s pension scheme (SmartPension)
• Help with coaching together with paid examine days and contribution to {qualifications}
• Eligible for company-wide bonus scheme
• Free snacks and drinks within the workplace
• Common paid-for social occasions
• Electrical automobile scheme
• Non-public well being cowl

Wage:

A really aggressive wage shall be paid for the place, depending on expertise.

Discover out extra:

candidates are welcome to get in contact to rearrange an off-the-cuff dialog earlier than making use of. Please e mail [email protected] referencing the job title.

Methods to apply:

To use, please ship a replica of your CV along with a protecting observe describing why you want to work for Evolve Dynamics and what makes you appropriate for the position to the HR Supervisor, Angelika Waszak, at [email protected].

Functions shall be thought of on a rolling foundation.

The beginning date shall be as quickly as attainable.

Uncover extra at www.evolvedynamics.com